We are Sealand Industrial LTD.
Our registered office address is Unit 4, Expressway Business Park, Station Road, Queensferry,
CH5 2TF (‘we’, ‘us’ or ‘our’). We take the privacy of our customers very seriously. We ask that
you read this Privacy Policy (‘the Policy’) carefully as it contains important information about
how we will use your personal data.
For the purposes of the Data Protection Act (‘DPA’), we are the ‘Data Controller’ (i.e. the
company who is responsible for, and controls the processing of, your personal data).
This Policy was last updated on the 13th February 2025 in line with the General Data Protection Regulation (GDPR) reform that came into effect in May 2018. The reform sets out more rights for individuals and greater transparency in how personal data is processed by Data Controllers, such as consent, distribution, marketing and deletion. As we are a credit intermediary, we undertake several financial tasks that relate to consumer credit. Our firm’s lawful basis for processing your personal data is done so under a Legitimate Interest - Article 6(1)(f) – “the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.”
Personal data we may collect
We will obtain personal data about you (including your name, address, date of birth, contact
information, interests, payment details, financial information and opinions) and those whose
personal data you have with express authority disclosed to us (‘others’) whenever you complete
an online or paper form, make a telephone enquiry with us, or visit our showroom to receive our
services. If you submit an online enquiry, you will be required to agree to the terms of this Policy
which include permitting us to contact you for the purposes of the finance related enquiry via the contact means of which you provide us with the details of. I.e. email address, telephone number, etc.
For example, we will obtain personal data when you (e.g. contact us for any reason, or purchase
services). In certain circumstances, we may hold sensitive personal data if you provide us with
such information if you feel that it is relevant for the purpose of your enquiry, but we will not ask
for such information. Any sensitive personal data obtained and recorded will only be done so
with your explicit consent.
How we use personal data
We will use the personal data you disclose to us for the purposes described in Our Terms.
These purposes include:
- To assist us in processing your enquiries and obtaining the services which you require.
- To help us identify you and any accounts that you hold with us.
- Undertaking credit checks.
- Administration.
- Research, statistical analysis and behavioural analysis.
- Customer profiling and analysing your preferences.
- Marketing (providing you have opted-in) [for further information see ‘Marketing and opting-in’ below].
- Fraud prevention and detection.
- Billing and order fulfilment.
- Customising our website and its content to your preferences.
- To notify you of any changes to our website or to our services which may affect you.
- Security vetting.
- Improving our services.
Marketing and opting-in
We may share your personal data with organisations as set out in the ‘Disclosure of personal
data’ section below. If you have opted-in to receive our marketing material, we will ensure that it
is to your requirements and granular. We or they may contact you or others (unless you have
asked us or them not to do so) by mail, telephone, text message, email, (each contact method
requires its own consent via an opt-in selection) The nature of these marketing communications
relate to information on products, services, promotions and special offers which we believe may be of interest to you or others. If you or others would prefer not to receive any further direct
marketing communications from us or our business partners, it is possible to opt out at any time.
See further ‘Your rights’ below.
Sharing and Disclosing Your Personal Information
We may disclose personal data which you provide to us to:
- Our agents and service providers (e.g. providers of web hosting, maintenance services).
- Law enforcement agencies in connection with any investigation to help prevent unlawful activity, suspicion of fraud or a security threat.
- Our group companies (as defined in the Companies Act 2006).
- Other third parties with whom we deal with while providing our services to you.
- Any other Regulatory Body who can demonstrate that there is a legitimate purpose for the processing of your personal data.
We may also disclose personal information on a discretionary basis for the purpose of, and in
connection with, any legal proceedings or for obtaining legal advice.
We only share the personal data provided if we are satisfied that our partners or suppliers have
sufficient measures in place to protect your information in the same way that we do.
We never share personal data outside our organisation for marketing purposes.
Keeping data secure
We currently safeguard personal data by storing it on a CRM protected by password and shall
ensure that from time to time we use no lesser technical and organisational measures to
safeguard personal data which is disclosed to us. Whilst we will use all reasonable efforts to
safeguard such personal data, you acknowledge that the use of the internet is not entirely
secure and for this reason we cannot guarantee the security or integrity of any personal data
which are transferred from you or to you via the internet.
Monitoring
We may monitor and record communications with you (such as telephone conversations and
emails) for the purpose of quality assurance, training, fraud prevention or compliance purposes.
Information about other individuals
If you give us information about others, you confirm that the other third-party person has
appointed you to act on his/her behalf. This is also relevant where others are concerned if you
indeed ask another person to act on your behalf as a third party.
Under the third-party authorisation, the other person can:
- Give consent on his/her behalf to the processing of his or her personal data for the purposes and reasons set out in this Policy.
- Receive on his/her behalf any data protection notices.
Such authorisation will remain in place until this has been revoked, either by verbal or written
communication.
Your rights
You have the right to request access to your personal data which we process. This formal
request is made under the DPA and is referred to as a Subject Access Request. If you wish to
exercise this right and make a Subject Access Request, you should.
- Put your request in writing, either by email or by letter.
- Include proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill).
- Specify the personal data you want access to, including any account or reference numbers where applicable.
You have the right to require us to correct any inaccuracies in your data free of charge. If you
wish to exercise this right, you should:
- Either speak to us via telephone or put your request in writing.
- Provide us with enough information to identify you (e.g. account/order number, username, registration details).
- Specify the information that is incorrect and what it should be replaced with.
You also have the right to ask us to stop processing your personal data for direct marketing
purposes. If you wish to exercise this right, you should:
- Put your request in writing (an email sent to marketing@clevelandcontainers.co.uk with a header that says ‘unsubscribe’ is acceptable).
- Provide us with enough information to identify you (e.g. account/order number, username, registration details).
- If your objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. email or telephone) please specify the channel you are objecting to.
Data Retention
We will only process your personal data providing you have given your consent for us to do so.
Under the provisions of the DPA, our firm’s lawful basis for processing personal data is based on
a Legitimate Interest.
The legitimate interest relates to a legal requirement for the firm to hold your personal data and
financial information on record for up to a total of six years. This six-year period satisfies the
requirement of our regulator, The Financial Conduct Authority and is also in line with other
financial industry retention periods.
Complaints/spam
Under the GDPR, you have the right to lodge a complaint with the Supervisory Authority, the
Information Commissionaires Office (ICO), who are the national authority responsible for the
protection of personal data. A complaint can be made to the ICO via their website: ico.org.uk or
through their helpline: 0303 123 1113.
If you have received an email or other communication sent by us that you believe is spam or in
violation of our acceptable use policies, please contact us via one of the methods below.
Phone Calls
Please note, we record all calls for; Training and Quality, Meeting Regulatory Requirements,
Maintaining Evidence of Business Transactions, Prevention or Detection of Crime or Fraud.
Changes to this statement
Our privacy policy may be updated from time to time and the latest version will always appear
on our website.